All products sold by Superior Compounds are intended strictly for laboratory research purposes.
Processing Time:
Orders are processed within 1–2 business days.
Shipping Time:
Domestic delivery typically arrives within 2–5 business days after processing.
Tracking:
Tracking information is provided via email once dispatched.
Shipping Methods
Orders ship via Fed-Ex 2 day express or equivalent carrier with a flat rate of $10.95.
Risk of Loss
Risk of loss and title transfer to the purchaser upon delivery of the order to the shipping carrier.
Superior Compounds is not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.
Lost or Stolen Packages
If tracking confirms delivery to the address provided, Superior Compounds is not responsible for lost or stolen packages.
If you believe your package has been lost in transit, please contact us within 5 days of the expected delivery date so we may assist in filing a carrier claim.
Contact
For questions regarding shipping, please contact support@superiorcompounds.com prior to initiating a payment dispute.